Shipping policy
Shipping Area
We only ship to addresses within Europe. Any other destinations could be organized with a custom offer. In this case please send an email.
Shipping Time
Orders are handcrafted and are processed within 10-20 business days and typically arrive within 5-7 business days.
orrect address, the customer will be responsible for additional shipping costs to re-ship the package.
Shipping Cost
Shipping is free for orders over €100. For orders under €100, a flat rate shipping fee of €10 will be applied.
Delivery
Our shipping partner will deliver the products to the provided address. Signature upon delivery is required.
Tracking
Once the order is shipped, customers will receive a tracking number via email.
Damaged/Defective Items
If a product arrives damaged or defective, please contact us within 7 days of delivery for a replacement or refund.
Returns
If for any reason a customer is not satisfied with their purchase, they may return the product within 14 days of receipt for a full refund, provided the product is unused and in its original packaging.
Responsibility